Account Director- Healthcare Advertising - #141689

Account Director

Reports to Associate Vice President/Senior Account Director

Location: London - Hybrid

About OPEN X Health

OPEN X Health is a data driven creative agency team with a focus on building strong strategic partnerships with our Clients, delivering award-winning campaigns and commercial success.

Job Summary

As Account Director, you will work closely with the wider account handling and creative teams leading a variety of projects ranging from research/insights gathering to tactical delivery of creative and promotional campaigns. You will be a key part of the team in ensuring that creative outputs are of the highest quality and delivered on time and on budget, whilst proactively working towards becoming a trusted partner to clients.

Essential Duties & Responsibilities

• Full ownership of the communications programme for each client, ranging from strategic input to day-to-day management of tactics (based on the specific needs for each account)
• Ensure optimal financial management of each account and demonstrate a clear understanding of all financial processes within the business. Manage financial issues promptly
• Monitor forecast and plans in conjunction with Account Managers and Account Executives to ensure business objectives are met, on time and within budget. Ensure the AVP/ Divisional lead are kept up to date with all relevant information
• Thorough understanding of the clients’ business objectives, product strategy and relevant therapeutic area. Clear communication of this to all internal team members, as relevant
• In depth understanding of the relevant ABPI and NICE policies in the UK and equivalent across Europe and processes that impact upon OPEN Health
• Manage and influence senior-level client contacts and maintain positive working relationships, as well as working proactively to identify new business opportunities by networking and researching within existing client companies
• Highlight key issues to the regarding key accounts and the account team, as appropriate
• Lead pitches
• Ensure understanding and implementation of all OPEN Health Advertising internal procedures and quality standards across all account team members
• Ensure all account team members take ownership of their business and appropriate levels of responsibility
• Support the development and training of Account Executives, Account Managers and Senior Account Managers
• Line management responsibility, where appropriate

Experience, Skills, and Qualifications

• Demonstrate an interest in creativity in the healthcare advertising space (experience working in the healthcare space - advertising/creative agency experience and familiarity with pharmaceutical guidelines is required
• Ability to work with client and agency staff on a day to day project management basis both independently and as part of the team
• Pro-actively apply a thorough understanding of the client’s therapeutic area and ability to provide strategic input
• Strong understanding of the healthcare environment and target audience gained through significant experience in a healthcare agency or pharmaceutical company role
• Approachable hands-on manager, trainer, delegator with strong leadership skills
• Excellent communication and interpersonal skills
• Excellent project management and analytical skills
• Financial acumen
• The ability to distil complex information and produce simple, compelling briefs
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills
• Attention to detail
• Able to create relationships with colleagues in other companies across the Open Health group
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook
• Solid grasp of relevant digital technologies, including CRM systems
• Sound understanding of what it takes to be compliant in the pharma industry, including knowledge of the ABPI code of practice
• Projects managed effectively and delivered on brief, on time, on budget
• Growing client business with a high degree of client satisfaction

Travel Requirements

• As required by business needs

About OPEN Health

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference.

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.